The second fix · The one everything depends on
Your best leads arrive when nobody can answer.
8:40pm on a Tuesday is when a couple finally sits down, agrees to finally do it — the kitchen, the pool, the windows — and starts calling. Your locations are dark. Your people are home. Whoever picks up first gets the consultation — and at your average ticket, that call was worth more than the car they'll drive to your competitor in.
Why multi-location companies leak here worst of all
Three locations. One phone problem, cubed.
The hours
Peak intent is after close
Big-ticket decisions get made on couches, in the evening, together. The highest-intent hours of your week are precisely the hours your locations are shut and your voicemail is on.
The floor
Closers can't un-sit an appointment
When your best person is mid-appointment — doing the one thing that actually signs jobs — the phone loses. It should lose. The fix isn't interrupting them. It's making sure losing the ring doesn't mean losing the buyer.
The split
Every location, nobody's job
Website form, three location numbers, Instagram DMs, a marketplace inbox. Each location assumes the other one — or “head office” — has it. Ask who owns speed-to-lead across all of it and the room goes quiet.
What we actually do
Gary answers. Every time.
Gary is our AI receptionist — voice, text and DMs — and he treats every lead from every source and every location as his. He calls new leads back within the minute at 8:40pm as cheerfully as at 10am, answers like someone who's read your brochure rather than a script, qualifies gently, and books the buyer into the right location's calendar with the right person's availability.
- One owner for every lead, across every location, form, phone line and inbox — so “whose lead was that?” stops being a question.
- Books straight into the calendar the ads are filling — answered inside a minute, booked into the right location. That loop is the whole engine.
- Hands off to humans like a colleague: your team gets the transcript, the context and the booking, not a mystery calendar entry.
Ingredients AI voice, SMS and DM agents, call-back automation, calendar integration per location, CRM handoff, consent-first calling.
gary, taking a 9:12pm leadWhoever answers first, wins.
Don't take the website's word for it
Easy thing to type on a page. Go try to break him.
Stay on this page a moment longer and Gary will offer to ring you — live, real WebRTC, no recording — and you can do to him what your leads will: ask awkward questions, change your mind, be vague about budget. You'll know inside two minutes whether he's good enough to hold your name.
Fair questions
What you're wondering about the goose.
Will people know it's not a person?
What happens when a lead needs a human?
Can he handle multiple locations?
The hours that decide the year
8:40pm is prime time.
Big-ticket decisions get made on couches, after close. Your competitors' phones ring out. Yours gets answered on the first ring, by somebody delighted about it.
No pitch deck. No retainer talk on call one.
Ready for the next forty signed jobs?
Twenty minutes with a human. Bring leads per month, average job, locations open — you leave knowing what the leak costs and what fixing it is worth, before you've spent a dollar.
